Chhindwara, Jabalpur, Katni, Piperiya
Posted 7 months ago

Job Description:

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients’ inquiries, distributing tasks to the staff, and monitoring the employees’ performance. A floor manager will be in charge of checking inventories and reporting inadequate supplies, identifying business opportunities to increase the company’s sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers’ requests as needed.

Day to day task involves:

  • To ensure administration on the floor
  • Fulfilment of customer requirement
  • Floor in charge
  • Knowledge of cashier
  • Responsible for maintaining the cleanliness of floor, window and lightning
  • Making floor presentable
  • Visual Merchandising
  • Proper presentation of stock and replacement of the damaged product
  • Window Management

Requirements:

  • Graduate Degree is required
  • Candidates with a relevant degree to justify the skills required will have an advantage
  • At least 5 years of proven experiences
  • Must have previously worked with fashion store/brand(s)

Skills:

  • Can handle bills in case of short of staff
  • Receive the delivery of goods from the warehouse
  • Interaction with customer
  • Inform walk-ins and take customer feedback
  • Ensure bills and challan etc.
  • Maintain a register of delivery from warehouse, damaged, outgoing products
  • Mange staff on floor
  • Make staff have full knowledge of products and provide them
  • Ensure staff attend customers in the right manner
  • Optimum utilization of housekeeping staff
  • Handle customer query
  • Guard and housekeeping staff availability check
  • Keep track of fast-moving items

Expected CTC:

  • Not Disclosed. (No bar for deserving candidates)

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